We are an independent financial services provider founded in 1996 in Johannesburg, South Africa. Throughout our long-standing history, we have embraced change and looked to the future. We see significance and opportunity that arises from developing new products and new ways of fulfilling our commitment to the servicing of our Comrades.
We sell and administer a range of comprehensive funeral products, value plan offerings and services to individuals, organisations, and businesses alike. We not only provide our Comrades with exceptional service and swift claims facilitation, but we also drive the growth of any product we place in the market. We do this by leveraging off our proprietary administrative systems, extensive sales network, and highly skilled call centres.
Our well-established sales network has a reach that extends to every corner of South Africa, our astute field and call centre agents are always willing to assist our Comrades, ensuring they experience a Life Well Lived.
Our team consists of an extensive national sales network, outbound call centre and administration departments which facilitate our claims, new business, client services, premium collections, retentions, risk, and compliance processes. We also have a dedicated in-house IT department, who are primarily responsible for designing and building innovative, Comrade-centric systems as well as maintaining and improving our current technical processes. Our employees drive the everyday operational efficiencies of MHA with optimism and an intrinsic dedication to our policyholders.
Our vision for the future is not only one of growth, but it is also one of diversification through technological advancement. We plan to position MHA as the most trusted and innovative independent long-term financial services, intermediary services, and benefits provider in Sub-Saharan Africa.
We aim to be the most customer-centric provider of financial services, pioneering innovative distribution networks, products and services, that are not only sustainable but affordable.
DID YOU KNOW?
As part of our Added Services and Benefits, MHAs’ Double Accidental Death Benefits for all registered dependents pays DOUBLE the funeral benefit in the event of an unnatural death.
What our Comrades have to say
I have 2 policies with MHA, last week was the second time submitting a claim with them. I must say their service is quick and professional. Few minutes after emailing the documents, I received text messages acknowledging the documents, sending updates, and airtime was also sent to my phone. I’ve never heard of claim that is honored same day!. That’s what they did, even with our first claim. Keep up the good work, Thank you.
I’m happy with your services. I called in to update my details, a lady by the name of Busisiwe assisted me without any hustle & she was also made me feel at home. Keep up the good work.
I would like to thank MHA for their excellent service I had received. I had claimed 3 times with them and all my claims were paid out on time. Two of them were paid the next day after claiming and the last one was paid on the same day. I am very happy with their service. Your form is so simple and really doesn’t require unnecessary documents. Keep up the good work!!
I wish to commend you on your excellent service provided to us in dealing with our claim and repatriation services. It was done with such professionalism, compassion and precision. Not a minute was waist on admin processes. Great appreciation towards Rose Malatji who guide and advised me with such clear instruction as what was needed to finalize the claim